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Anurag Kumar on 20 July 2018
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Myntra.com declined my complaint of missing product

I have ordered a Daniel Klein hand watch from Myntra on 15th July 018. I received my order on 17th July 018. When I opened the box the product (watch) was missing. However the box of watch with its warranty card was available in the packet. I registered complaint against it on the same day i.e. on 17th July 018. I got a reply from their side that I would get an update about this within 3 business days but I haven't got. When I called them on 19th July 2018 they told that my complaint has been closed as they have cross-checked it. Due to my unsatisfaction they reopened the complaint and told that they would reply me within 24 hrs. When I called them on 20th July 2018 they told that my complaint has been declined and they cannot do anything in this case. The cost of the watch was ₹2690. And I will suffer the loss of their fault.

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