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Santanu Chakrabarti on 09 July 2018
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Tata Motors - Worst Customer Service for even their Highest End Cars

Recently I bought a Tata HEXA XTA high end model from Concorde Motors of Tata in the city of Bangalore. Starting from the day one I am suffering from pathetic customer experience and quality of the car and the service.

Recently (last two weeks) I am trying to book my VERY 1st SERVICE with them and till date no one is co-operating with me. There are so many complaints in the car (like squeaking sound while applying the break Acceleration) and still no one co-operates. I even drove the car to the service station but there were no supervisor no engineer and the mechanic just told me to leave the car and go. Mind it it is just 4500 km driven car. I am seriously disappointed and thinking of going to court unless I receive the service in next 48 hours.

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