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Srikanth on 15 April 2018
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Wrong information on idea postpaid plan

I was told that under ideacorporate plan I will be getting an add on connection free of cost and total bill amount on both primary and secondary add on connectionn will be 299pm. But now they are charging individually for both connections an total bill amount approximated to 899 pm. I have requested to deactivate the add on connection but idea customer care store says they can’t close it as it only 1 month old. I need help

Idea Cellular

Dear Customer

Sorry for the inconvenience caused. We request you to provide us your Idea contact number for which the issue persist along with the customer care executive name & number with whom you've communicated regarding the same and the other number provided to you for further assistance.

Regards

Lavina


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