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Deepak Gupta on 12 April 2018
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Rana Motor Maruti Car Dealer Cheating me

This is to bring to your notice that I bought Maruti Suzuki Celerio Tour H2 on 16th March 2018 from Rana Motors Safdarjung Enclave New Delhi bearing registration number DL1RTC1477 As the model was a petrol variant I asked the dealer for a factory fitted CNG version of the same After which Dealer took my car to Go Green CNG Solutions in order to fit CNG kit in it which I was unaware of

I was unaware of the fact that CNG kit is not a genuine factory fitted one and I started facing lot of problems from the very first day and I had to take it to showroom for at least 2 times before visiting the Service Centre Further on 8th April 2018 I went to authorised Service Centre where I got to know that the CNG kit which was fitted in my car by the dealer is not genuine as the guy at Service Centre told my that they could not fix it as it is not a genuine kit He also told me that I might be facing these kind of weird problems like stalling of vehicle wobbly engine engine missing buzzing sound lack of initial bite etc I was so much irritated and then I had to make a Call to the dealer in order to get it checked at Service Centre Now I am so much traumatised that I will not recommend anyone to buy a car from the dealer

In view of the above you are requested exchange the existing fault ridden Celerio to a brand new one as I had start facing these issues from the very first day else I need to file a case against Dealer as well as Company in Consumer Court Further you are also requested to look into the matter and take strict action against dealer as he is cheating his customer Hoping for your cooperation


Deepak Gupta

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