idea deducted Rs.3 in my mobile. when I called them for the justification their customer care executive said a funny thing that I dialed *123# for that reason they deducted. I can surely say that I didn't dial as I was doing WhatsApp at that time and I also have a conversation at that exact time.Though I said repeatedly that why should I call *123# and deduct my own balance but they keep convincing that the deductions were not wrong and there was a request from my end.They do not accept that there might have been some mistake on their end.in that call I again lost Rs.2. So total Rs.5 has been deducted and no solution had come. I was very much disappointed about that call.
I joined idea family recently. But now I feel cheated and helpless as a customer.
my idea mob.no. is 253. you can also call 7774