Below is self explanatory which is under supervision / knowledge / concern of CEO Manager Grievance Cell Heads of Claim Department & Customer support
This is really surprising and ridiculous ....
Based on all previous / pre-hospitalisation pre-operational documents and your INITIAL Approval ( assurance ) only of INR 90 00/- we have taken admissions in Forties Kolkata and undergone the treatment.
Now at the time of releasing you outright cancel the claim and let me in a great trouble . Since I am not in a position to pay INR 1 38 00/- to the Hospital and to release patient from hospital Request you to reconsider he case and approve the payment to enable me to release patient immediately. .
Hospital has also sent you a suitable reply in this support .
Expecting your soonest co-operation and approval. "