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Biswajit Gupta on 05 February 2018
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Airtel not giving the complete benefit of 149 recharge applicable in my number

Dear Sir/Madam

I am an Airtel prepaid customer and my mobile number is 253.

On 2018 morning after checking by dialing *121# in my mobile and thereafter choosing option 2 (My Offer) I saw that I have an offer on recharge of 149 rupees.

The details of offer is as follows:

"Rs149=Unlimited Local STD and Roaming calls along with 1GB/day 3G/4G data for 28 days."

The local retailer also checked and told the same offer is available in my number.

When I recharged with 149 rupees on 2018 afternoon at 1.53PM Airtel gave the benefit of Unlimited calling but gave only 50MB of data in total.

Therefore I request Grahakseva authority to look at my complain and process so that Airtel gives me the 1GB/day data benefit for 28days in my Airtel prepaid number.

Thanks in advance

Biswajit Gupta

Kolkata.

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