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G Karuna Sri on 05 December 2017
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online payment cancelled but money deducted from bank

online recharge failed but money deducted from bank. date 05-12-2017 around 13.40pm i tried to recharge my reliance prepaid number through online. for 1st time when i paid through card it said payment cancelled so i tried again and again. but result was same. 1 Hour later i recieved a message that my money was deducted from bank. But there was no recharge done on my number. i had suffered a total loss of Rs 688 150) . I want customer care to take an immediate action on this and please refund my amount as soon as possible. A humble request SIR..

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