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Manish Loke on 03 June 2017
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Wrong plan activated without any intimation

3336

This number port in Reliance ( Plan 99/- ) but some communication error between reliance agent and reliance service provider they active Rs 99/- plan on my mobile So i refused to pay wrong bill

Why i pay this excess bill?????Reliance block my mobile number this number i given every where my government job application my bank lots of gov recovered so this number i can't change

That why i can't received my job calls & other gov updates

Please find below mail conversation between me & reliance company

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BAD SERVICE ( C. No. 3590 )

Manish Loke

Mar 7

to customercare mail bcc: confo-th-mh

Team

Last month my Idea No. 3336 port in Reliance but some communication error between reliance agent and reliance service provider they active Rs 99/- plan on my mobile but my communication with agent they provide me same Idea plan Rs 99/-

When my 1st bill generate in reliance i put Complaint No. 3590 but till date reliance not resolve my issue

My outgoing service block from last two days Please resolve this complaint ASAP

And provide me my New bill with my plan Rs 99/- otherwise I'm not interested to carry reliance service towards

Agent Mob. no. 2002 & 8226

& I'm not interested to tweet this problem on social media

Regards

Manish Loke

Mar 10

to customercare mail

Reminder...................

Manish Loke

Mar 14

to customercare mail

Reminder...................1

Manish Loke

Apr 25

to customercare

Reminder...................2

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Regards

Manish Loke

6004

Reliance Communications

Dear Manish

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However request you to provide us with an alternate number so that we can successfully contact you.

Regards

Reliance Communications


Manish Loke

As per telephonic discuss with Reliance executive i was visit at "Siddhi Dot Com Reliance Mobile Store" 39/4 Neekant Shopping Arcade Opp Fine arts R C Road Chembur East Mumbai 71

But executive told me my mobile number "Suspend" and he request to pay Rs 1041/- but my bill still not change & mobile number not in working


Reliance Communications

Dear Manish

As per your telephonic conversation with our customer service associate request you to visit any of our nearest Reliance Mobile Store for further assistance.

Regards

Reliance Communications


Manish Loke

may be you not read my comment properly i was visit at store on DTD 05/06/2017 but they can't help me without paying money they also not authorities to active my mobile number


Manish Loke

I'm still waiting for positive response


Manish Loke

No response from any one may be Reliance company knows no one taking any action against team i'm totally upset a bout "Grahak Seva" they doing nothing


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