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Desaim.afzal Abdulgafoor on 16 April 2017
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Micromax mobile submitted for repair with Rs. 1500 paid cash.

1 Afzal Desai Dear Sir, On 24th Feb.2017, I gave my Micromax Mobile Handset, Model A120 for repair to Swastik Telecom, Malad (W). Contact no. 9683 authorized service centre for micromax Mobiles. They told me that motherboard of hand set need to change. The charges for that will be Rs.2500 and want full Amt. in Advance. I told them to repair it first so that I will check it wether it repaired properly. I'm leaving my Rs.7500 handset with you. But they insist to make payment. Then I paid Rs.1500 in cash Via receipt No. 334 dated 017. they told me it will take 10 days time to repair. After that my agony of harassment started. after ten days they said 10 days more as part is not recd. and so on. I mad so many rounds from Triveni goregaon to their office and made so many calls. they gave me verbal assurance and nothing. Even after 20 days when there is no result, i told them to return my handset along with my money. but they did not return either my set or money. After 1 and Half month they told me to take my hand set back without any reason. When I ask about my Payment they said you will get payment after one week. they returned my handset on 2nd. of March 017. now today 16th of March 017. still I have not recd. My Amount. In this whole period I suffered mental agony from their behaviour. My age is 65 years and now ican't bear it any more. Now I want My Amt.of RS. 1500 + my expences of travelling /my calls, and copensation for mental agony i suffered due to their behaviour