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Amit Saluja on 13 April 2017
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Refused to exchange or pay money on warranty item

I had purchased a ring from shopper stop,Bannerghatta bangalore location for a value of apprx 28 k from aspen brand. Ring came with a life time warranty of exchange at 85% of original value and cash of 75% of the original value. when i went to return the ring with my documents and ring shopper stop refused to exchange stating it cant be exchanged as brand is closed. though it was not my fault i still agreed to exchange the ring for money at 75%. They took possession of my ring and documents and provided an acknowledgement saying they will issue cheque on monday. Now they have refused to obey the same and told they can't confirm untill brand pays for it and i can go to consumer court if i want.