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Vishwakarma Rajendra on 14 March 2017
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Reliance GSM Poor service no action on complaints

I have reliance GSM prepaid No 5049 at Bangalore. On 6 Feb 17 I recharged for RS 01/- for plan 100 days unlimited. . I used plan near about 15 days with satisfaction. From 20 Feb 2017 on dialing fot outgoing call network busy reply started for STD calls. I registered complaint for same on 23 Feb . Reply received that network problem engineers are working. I reminded complaint on 28 Feb, 2 Mar & on 14 Mar. Now on dialing no balance reply is started. Reply for complaint is same that engineers are working network problem. Is there any positive reply with u or reply me straightway that you are neither interested to provide services nor return money. I will assume that I lost money. Thanks I am proud of my country.

Reliance Communications

Dear Vishwakarma

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However request you to provide us with an alternate number so that we can successfully contact you.

Regards

Reliance Communications