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Vinayak Chaturvedi on 14 March 2017
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Duped by Max Life Insurance

Please note , I am having two policies with Max Life ( Policies No.'s - 9366 & 8988 ) and was called upon by Miss Sonia Sharma ( Mobile No. - 5188 ) on 9th and 10th February 2017 as Max Life insurance advisor and she was having each every details related to both my policies which are actually supposed to be confidential. She told me that there was a 10% Agent Code which was applied on my premium and can be given as discount if payed directly to Max Life. I became sure about her identity as my policy's soft copy was also forwarded by her which was Supposed to be with Max life only. I payed total premium of Rs 2768 in two instalment of Rs ,384 each on 14th February 017, to Account No. - 3998 IFSC CODE - SBHY0021276 Bank Name - State Bank of Hyderabad Branch Address -Vikash Puri, Delhi After doing the NEFT TRANSFER IN THE NAME OF - MAX LIFE 9366 Which was my policy number.I received NEFT and Medical Decleration Form from Max life which was filled by self and and mailed back to them. Few days later, I started getting mails from Max life regarding non-payment of my premium which added on to my suspicion as I had not received my premium receipt. I immediately contacted max life insurance and passed on each and details related to the incident and received their resolution on 11th March 2017 stating that it is entirely my mistake. Hence,I would like to request your good self in helping me out to get my refund back and taking strict action against Max Life as this entire fiasco would not have had occurred if due diligence with regards to my policy was carried out from their end in keeping m information Confidential. Awaiting a positive response from your side. Thanks and Best Regards, Capt. Vinayak Chaturvedi

Maxlife Insurance

Dear Vinayak We apologize for the inconvenience you have faced. Our customer representative has spoken to you. As discussed we have received your documents which are under investigation. We will take 2-3 days to provide a resolution to you. In future you can reach max life directly on care@maxlifeinsurance.com.

Regards

Max Life Insurance.