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Abhishek Kumar on 18 January 2017
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Idea Improper customer care response

i recharged Rs 15 To get 25 As talktime. I got only Rs 19. i recharged Again Rs 15 To get but neither got balance nor sms regarding rechage. i called customer care on 18 Jan 2017 Regarding my issue. he told loan amount was deducted from your balance. i dont remember any instance of taking loan. But if true, it should give message about loan rcovery. he disconnected my call by remaining silent for some seconds

Idea Cellular

Hi Abhishek

We regret the unpleasant experience. Kindly provide your Idea mobile number and alternate contact details so that we can assist you. You can also visit our website http://www.ideacellular.com or call 198 from your Idea mobile.

Regards

Tudor


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