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Ram Parmesh Sharma on 16 January 2017
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Idea Balance Deduction

My Balance of Rs. 50 has been deducted today at 7:00 pm (Monday). I have called customer care and he said that the balance will be refunded after two hours, but after two hours, I didnt get the balance. I again called the customer care for the second time. He told that there is server problem, call after two hours. Please refund my amount of Rs.50 as soon as possible.My number is 162. Thanking you.

Idea Cellular

Hi Ram

We sincerely regret the inconvenience. We will revert with an update shortly.

Regards

Riya


Idea Cellular

Hi Ram

As per your telecon with our customer service associate on 17th January 2017 we wish to affirm that your aforesaid concern has been discussed and resolution has been communicated. For further assistance kindly contact our Idea customer care helpline.

Regards

Riya