Medicines of urgent nature booked for personal treatment on 04 Nov 16. As per tracking record rhe item delivered at panchkula office sector 8 of courier. I contacted many times telephonically to mr suresh of courier office. He assured several time. But all in vain and urgency of itema fallen on deaf ears. Their servicea are quite unsatisfactory and no importance in their eyes. Staff attitude is adament. On 10 Nov 16 after many requests the item is not still delivered. I want from the authorities the company should be blacklisted and penalty for unsatisfactory services along with harassment and mental agony.