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Shashi Kant on 17 October 2016
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Unwanted activation of vas in aircel

Without my concern AIRCEL co. subscribed VAS on my no 9738 and deducted Rs 5 immediately from my balance on -16. Many request has been made to customer care but they are not ready to refund my balance.It is therefore request kindly take strict action against Aircel and refund my balance Thanking You

Aircel Support

Dear Shashikant

We are forwarding your issue to the team. Meanwhile please share the below-mentioned detail:

Any message received upon deduction:

Kindly feel free to write to us at aircelsocialmedia@aircel.co.in for any further assistance on this matter.

Thanks and Regards

Aircel Social Media Team


Aircel Support

Dear Shashikant

We have checked your account details and found that you have been charged Rs 5 for downloading content ”Polytone" on 16th Oct through WAP mode. We regret to inform you that we won’t be able to pass any waiver in this regard.

Thanks and Regards

Aircel Social Media Team