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Dev Kumar on 20 September 2016
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Getting worst speed in Idea 3g

I recharged with 97 3G internet pack and the speed i am getting is 20 or 25 kbps Is this idea 3 g Worst service provided by idea My idea no. 4943

Idea Cellular

Hi Dev

We understand & regret the internet speed trouble that you are facing. We'll check this and try to resolve asap. You can also call 198 from your Idea mobile for further assistance.

Regards

Paras


Dev Kumar

It is not solved yet

Very bad service


Idea Cellular

Hi Dev

As per your telecon with our customer service associate on 20th September 2016 we wish to affirm that your concern has been acknowledged and a complaint for proper recharge benefit not received has been initiated by us under reference number 1-78704078983 and you shall hear on the same at the earliest. For further assistance kindly contact our Idea customer care helpline.

Regards

Paras


Idea Cellular

Hi Dev

As per your telecon with our customer service associate we wish to affirm that your aforesaid concern has been discussed and resolution has been communicated. For further assistance kindly contact our Idea customer care helpline.

Thanks

Abhijit