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Bhag Singh on 24 February 2016
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Didn't get reacharge benefits and deducted money

Dear sir / madam My name is jaswant singh and i use gsm prepaid sim of idea company and my number is 5503 i got a message from idea company at 15-2-2016 that was a data offer message 1 gb data in rs 99 i took reacharge same day after some time of message but unfortunately i got only 400 mb and my 38 rupees deducted by company i did a complaint at 198 at 18-2-2016 and the complaint nmbr is 0904 but i didn't get back my 600 mb data and balance till yet please solve out my problem Thanks

Idea Cellular

Dear Customer

We understand your concern and regret the inconvenience. We have noted your concern. We will get back to you soon.

Thanks & Regards

Customer Care Idea Cellular


Idea Cellular

Dear Customer

As per your telecon with our customer service associate on 25th Feb 2016 we wish to affirm that your aforesaid concern has been discussed and addressed. For further assistance kindly contact our Idea customer care helpline.

Thanks & Regards

Customer Care Idea Cellular